Comprehensive Nurse Triage Services for Employers

Ensure your workforce receives immediate medical guidance whenever injuries occur on the job. Our dedicated around-the-clock nurse triage solutions deliver protocol-driven assessments, reduce unnecessary emergency room visits, and provide clear clinical documentation. Safeguard employee health, streamline incident reporting, and control workers' compensation expenses with timely professional evaluations designed to keep everyday workplace incidents managed effectively, safely, and compliantly.

Occupational triage nurse reviewing an incident on a headset and monitor

Our Nurse Triage Services

Explore comprehensive injury assessment and management solutions designed to resolve workplace incidents quickly, safely, and cost-effectively.

24/7 Triage Hotline

Connect injured workers immediately with qualified triage nurses or athletic trainers for 24/7 protocol-driven symptom evaluation, physician escalation paths when required, and thorough clinical documentation for safety compliance.

Early Symptom Intervention

Target discomfort before it escalates into a recordable injury through specialized hands-on therapy, movement pattern evaluations, and tailored non-OSHA-recordable interventions delivered right during work hours.

Return to Work Program

Support recovering employees through structured pain management, tailored mobility exercises, and simulated work tasks that ensure a safe, sustainable transition back into everyday operational roles.

Protocol-Driven Care

Immediate Clinical Assessments for Workplace Injuries

Our nurse triage service provides organizations with around-the-clock access to professional medical assessments following workplace incidents. By applying established clinical protocols, our triage specialists evaluate symptoms in real time, route care appropriately, and determine whether physician escalation is necessary. This proactive guidance keeps minor incidents in-house, significantly lowers workers' compensation expenses, and ensures your team members receive immediate, compliant care.

Triage professional documenting workplace injury details
Proven Workplace Impact

Workplace Health Outcomes

Discover how our integrated injury prevention and triage solutions decrease recordables while delivering substantial healthcare cost savings.

"DORN has significantly elevated employee engagement at our ASC Atlanta and Kennesaw, Georgia sites. Susan, our DORN therapist, has played a crucial role in fostering a positive workplace culture where employees feel cared for and supported in terms of safety and wellness. This transformation has resulted in improved morale, increased..."

EHS Manager

"One of the noticeable benefits we've seen is how DORN effectively manages employee discomfort from day one. If any discomfort arises, we refer them to DORN for assistance, and they handle it well. Currently, we've had about 80 cases managed, which is fantastic."

Safety Manager

"For us, the decision to partner with DORN was driven by our high injury rates at the facility, prompting the need for swift and substantial change. Susan, our DORN provider, made an immediate impact with her approachable demeanor and proactive engagement. Her ability to quickly build trust and provide personalized..."

EHS Site Manager

"The program has shown to be effective at preventing the escalation of injuries and is seen as an added benefit of working here by our employees."

Human Resource Executive

"I was extremely happy with the results DORN Companies delivered in reducing workplace injuries. The program was simple to implement, and upper management was extremely impressed by the return on investment."

Director of Safety

"DORN has significantly elevated employee engagement at our ASC Atlanta and Kennesaw, Georgia sites. Susan, our DORN therapist, has played a crucial role in fostering a positive workplace culture where employees feel cared for and supported in terms of safety and wellness. This transformation has resulted in improved morale, increased..."

EHS Manager

"One of the noticeable benefits we've seen is how DORN effectively manages employee discomfort from day one. If any discomfort arises, we refer them to DORN for assistance, and they handle it well. Currently, we've had about 80 cases managed, which is fantastic."

Safety Manager

"For us, the decision to partner with DORN was driven by our high injury rates at the facility, prompting the need for swift and substantial change. Susan, our DORN provider, made an immediate impact with her approachable demeanor and proactive engagement. Her ability to quickly build trust and provide personalized..."

EHS Site Manager

"The program has shown to be effective at preventing the escalation of injuries and is seen as an added benefit of working here by our employees."

Human Resource Executive

"I was extremely happy with the results DORN Companies delivered in reducing workplace injuries. The program was simple to implement, and upper management was extremely impressed by the return on investment."

Director of Safety

"DORN has significantly elevated employee engagement at our ASC Atlanta and Kennesaw, Georgia sites. Susan, our DORN therapist, has played a crucial role in fostering a positive workplace culture where employees feel cared for and supported in terms of safety and wellness. This transformation has resulted in improved morale, increased..."

EHS Manager

"One of the noticeable benefits we've seen is how DORN effectively manages employee discomfort from day one. If any discomfort arises, we refer them to DORN for assistance, and they handle it well. Currently, we've had about 80 cases managed, which is fantastic."

Safety Manager

"For us, the decision to partner with DORN was driven by our high injury rates at the facility, prompting the need for swift and substantial change. Susan, our DORN provider, made an immediate impact with her approachable demeanor and proactive engagement. Her ability to quickly build trust and provide personalized..."

EHS Site Manager

"The program has shown to be effective at preventing the escalation of injuries and is seen as an added benefit of working here by our employees."

Human Resource Executive

"I was extremely happy with the results DORN Companies delivered in reducing workplace injuries. The program was simple to implement, and upper management was extremely impressed by the return on investment."

Director of Safety
The DORN Advantage

Why Choose DORN Companies?

Delivering proactive wellness and injury reduction strategies that protect your team.

24/7 Availability

Immediate round-the-clock access ensures injured workers receive prompt medical evaluation at any hour.

Extensive Experience

Over twenty years of specialized expertise in workplace safety and industrial injury prevention.

Protocol-Driven Care

Standardized medical assessments prevent costly emergency room visits and unnecessary workers' compensation claims.

Whole-Person Approach

Evaluating body, behavior, and environment delivers comprehensive, long-term safety improvements across workplaces.

Meet Our Experienced Team

Guiding organizations toward safer workplaces and lower injury claim rates.

Portrait of Dell Dorn, Founder and Secretary of the Board at DORN Companies

Alex Smith

Director of Program and Service Development, Senior Ergonomist

Alex was born and raised in Arizona where he graduated from Arizona State University and received his degree in Kinesiology. With over 15 years of expertise in physical therapy and 9 years dedicated to industrial medicine, injury prevention, and ergonomics, Alex brings a wealth of experience to his role. Certified as an Ergonomic Assessment Specialist (CEAS), he is passionate about fostering safe work environments, aiding individuals in their recovery from injuries, facilitating their return to work, and promoting healthier lifestyles, both at work and beyond.

Portrait of John Cheeks, Ergonomist

John Cheeks

Ergonomist

Dr. John Cheeks is a Doctor of Physical Therapy, a NIOSH Occupational Safety and Ergonomic Fellow, with specialized expertise in engineering solutions for ergonomics. He is also a Board-Certified Professional Ergonomist. With numerous publications in top-tier journals and a background in gerontology, John is a respected leader in the fields of ergonomics and physical therapy. His extensive experience focuses on developing innovative engineering solutions to improve workplace safety and health.

Portrait of Melody Schell, Senior Ergonomist

Melody Schell

Senior Ergonomist

With a career spanning over 35 years, Melody Schell is a seasoned expert in ergonomics and human movement. A graduate of the University of Oklahoma with a Bachelor of Science in Occupational Therapy, Melody spent a decade in work injury rehabilitation and prevention. Her expertise is further validated by certifications such as OTR/L, CEES, and CEAS II.

Frequently Asked Questions

What is a nurse triage service?

A nurse triage service provides workplace injury assessments conducted by qualified nurses or athletic trainers. When an employee experiences an injury or pain, the service delivers protocol-driven symptom evaluations over the phone. Triage professionals assess the severity of the issue, provide immediate self-care recommendations, determine whether physician escalation is necessary, and create compliance documentation, preventing costly unnecessary visits to emergency rooms or urgent care clinics.

What exactly is a triage nurse?

How does the 24/7 triage hotline operate?

Can nurse triage services help reduce OSHA recordables?

How many follow-up visits are included per incident?

When does the triage nurse escalate an incident to a physician?

How does nurse triage impact workers' compensation costs?

Are triage services accessible for both on-site and remote employees?

Need Guidance on Workplace Injury Triage?

Contact our safety experts to explore customized nurse triage solutions for your business.

Certified & Trusted

Awards and Recognition

Certified Ergonomic Evaluator badge

Certified Ergonomic Evaluator

Recognized professional credential for industrial workplace evaluations.

OSHA Recordable Reduction standard emblem

OSHA Recordable Reduction

Proven non-recordable early intervention care methodology.

Total Worker Health alignment symbol

Total Worker Health

Integrated framework aligning ergonomics and employee wellness.

Saint-Gobain North American 2018 Ruby Award

Saint-Gobain North American 2018 Ruby Award

Ergonomic risk reduction and DORN therapy

Teddy Award

Teddy Award

Risk & Insurance

PRIMA

PRIMA

Public Risk Management Association

Ergo Cup

Ergo Cup

Applied Ergonomics Conference 2025

Protect Your Workforce with 24/7 Nurse Triage

Reach out today to discuss how our injury triage hotline and early intervention programs can safeguard your employees and reduce workplace costs.

Contact Us Today

For immediate assistance, feel free to give us a direct call at (888) 870-8828. You can also send us a quick email at info@dorncompanies.com.