24/7 Triage Hotline
Immediate protocol-driven medical assessments delivered continuously to assess employee symptoms, determine appropriate care levels, and reduce avoidable clinic visits.
Provide your workforce with immediate clinical guidance the moment workplace discomfort or injuries arise. DORN Companies delivers continuous protocol-driven evaluations that help organizations mitigate unnecessary emergency room visits, manage incidents internally, and maintain regulatory compliance while supporting employee health and reducing overall workers' compensation exposure.
Comprehensive workplace incident response and triage services tailored to keep incident management compliant, safe, and effective across your organization.
Immediate protocol-driven medical assessments delivered continuously to assess employee symptoms, determine appropriate care levels, and reduce avoidable clinic visits.
Hands-on and virtual early interventions focused on resolving acute discomfort, repetitive strain, and musculoskeletal issues before they escalate.
Structured reintegration support incorporating mobility training and tailored job tasks to help recovering employees resume roles safely.
The injured employee or supervisor connects directly with a trained triage professional at any hour, initiating rapid incident documentation and gathering preliminary details regarding the onset of symptoms.
Discover how proactive medical triage and early symptom evaluation lower workplace claims and safeguard workforce productivity.
Decades of workplace safety expertise delivering proactive care and measurable workers' compensation cost reduction.
Continuous availability ensures employees receive prompt, professional symptom evaluation whenever an incident happens on the job.
Founded in 1998, we bring more than twenty years of dedicated focus on reducing workplace injuries.
Every encounter includes standardized clinical records designed to help safety leadership maintain strict occupational compliance.
Incidents receive dedicated monitoring with up to four follow-up visits to support sustained recovery.
Over twenty years devoted to proactive workplace health and injury reduction.
Director of Program and Service Development, Senior Ergonomist
Alex was born and raised in Arizona where he graduated from Arizona State University and received his degree in Kinesiology. With over 15 years of expertise in physical therapy and 9 years dedicated to industrial medicine, injury prevention, and ergonomics, Alex brings a wealth of experience to his role. Certified as an Ergonomic Assessment Specialist (CEAS), he is passionate about fostering safe work environments, aiding individuals in their recovery from injuries, facilitating their return to work, and promoting healthier lifestyles, both at work and beyond.
Ergonomist
Dr. John Cheeks is a Doctor of Physical Therapy, a NIOSH Occupational Safety and Ergonomic Fellow, with specialized expertise in engineering solutions for ergonomics. He is also a Board-Certified Professional Ergonomist. With numerous publications in top-tier journals and a background in gerontology, John is a respected leader in the fields of ergonomics and physical therapy. His extensive experience focuses on developing innovative engineering solutions to improve workplace safety and health.
Senior Ergonomist
With a career spanning over 35 years, Melody Schell is a seasoned expert in ergonomics and human movement. A graduate of the University of Oklahoma with a Bachelor of Science in Occupational Therapy, Melody spent a decade in work injury rehabilitation and prevention. Her expertise is further validated by certifications such as OTR/L, CEES, and CEAS II.
A triage hotline is a dedicated telephone service staffed by licensed clinical professionals who evaluate medical symptoms immediately following a workplace injury or discomfort. Rather than defaulting to expensive emergency rooms or urgent care clinics, calling the triage hotline connects workers with specialists who determine appropriate treatment levels, provide self-care guidance for minor issues, or coordinate prompt clinical escalation when required.
Speak with our workplace safety specialists to explore proactive triage integration.
Recognized professional credential for industrial workplace evaluations.
Proven non-recordable early intervention care methodology.
Integrated framework aligning ergonomics and employee wellness.
Ergonomic risk reduction and DORN therapy
Risk & Insurance
Public Risk Management Association
Applied Ergonomics Conference 2025
Complete the form below to consult with our occupational health team and learn how continuous triage hotline support can reduce claims across your operations.
For immediate assistance, feel free to give us a direct call at (888) 870-8828. You can also send us a quick email at info@dorncompanies.com.
For immediate assistance, feel free to give us a direct call at (888) 870-8828. You can also send us a quick email at info@dorncompanies.com.